Frequently Asked Questions
Q: What is your E-mail address?
A: prepress@hallprintworks.com
Q: Do I need RoadRunner to send files?
A: No. RoadRunner is only an Internet Service Provider (ISP). AOL and Earthlink are other examples of ISPs.
Q: Do I need special equipment to send jobs via e-mail?
A: To send jobs via e-mail, you will need
1) a computer, 2) a modem, 3) an ISP, 4) and a program which allows e-mail access (e.g. Safari, Netscape, Outlook Express).
Q: How do I prepare my files to be e-mailed?
A: Put all files (fonts, supports, output file) into a single folder and compress the folder. Examples of compression programs are:
Mac OS
StuffIt
Windows
WinZip
Q: How large a file can I send?
A: You may send files up to 5 megs.
For larger files, please contact us for FTP information.
